Machine Learning Operations Specialist
About the role
NCS Philippines is hiring a Machine Learning Operations Specialist with a data engineering and cloud background to support its production ML/model-serving infrastructure. The role covers performance tuning, deployment validation, and reliability work in partnership with DevOps and Platform Engineering. It sits within NCS's broader digital, data, and cloud services practice for enterprise and government clients.
What you'll do
- Execute performance tuning activities for model serving infrastructure to maintain optimal latency and throughput.
- Conduct post-deployment validation checks to ensure model prediction stability, API responsiveness, and overall service quality.
- Support the enhancement of operational pipelines, including CI/CD workflows, configuration templates, and automated monitoring scripts.
- Participate in service reliability reviews to improve platform uptime, incident response processes, and operational readiness.
- Coordinate closely with DevOps and Platform Engineering to address infrastructure-level concerns related to model hosting and deployment.
- Assist in the rollout of platform-level improvements, including model registry enhancements, container optimization, and new monitoring tools.
Requirements
- Machine Learning and Data Engineering background, with cloud experience (AWS, GCP, Azure, Alibaba, etc.)
- Minimum of 2+ years hands-on experience in a production environment covering MLOps, Data Engineering, or Software Engineering
- Demonstrated ability to meet strict SLAs for system uptime, stability, incident response, and resolution
- Experience supporting cloud-hosted ML systems in distributed, high-availability environments
- Familiarity with containerization (Docker) and orchestration (Kubernetes)
- Bachelor's degree graduate
About NCS Philippines Inc.
NCS Philippines, part of NCS Group and the Singtel Group, delivers digital, data, cloud, platform, and cybersecurity solutions to enterprises and government agencies, with regional access to NCS's 15,000+ professionals across Asia-Pacific.
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