AI Strategy & Innovation Lead

About the role

What you'll do

• AI Strategy & Roadmap
• Define and own the organization's AI strategy and initiatives roadmap, identifying high-value opportunities for AI adoption across business functions
• Prioritize AI use cases based on business impact, feasibility, and strategic alignment, in partnership with senior leadership
• Stay current on emerging AI tools, models, and techniques (e.g., LLMs, RAG architectures, agentic workflows) and assess their applicability to the business
• Build and maintain a pipeline of AI initiatives, from early concept through business case development
• Initiative Definition & Delivery Partnership
• Translate AI opportunities that require technical build-out into clear, scoped initiatives with defined objectives, success metrics, and expected business outcomes
• Partner closely with the BI, Automations & AI Solutions Manager to assess feasibility, scope, and sequencing of proposed initiatives against the delivery team's capacity
• Participate in a shared intake and prioritization process with the BI, Automations & AI Solutions Manager to balance strategic AI initiatives against other team commitments
• Provide subject-matter guidance and requirements clarity to the delivery team throughout execution, without directly managing team members
• Hands-On Enablement Execution
• Independently design, build, and maintain self-paced AI learning programs (e.g., Google Classroom courses), without dependency on the BI/Automations/AI Solutions team
• Plan and personally deliver AI workshops, biweekly trainings, and hackathons for onshore and offshore employees
• Build and run the AI Champions network, including content, cadence, and community engagement
• Create training materials, guides, and other enablement content directly, iterating based on participant feedba
• Collaborate directly with other teams (People/HR, business units, department leads) as needed to schedule, localize, or tailor training content — independent of the Solutions Manager's team
• Innovation Scouting
• Scout and evaluate emerging AI tools, platforms, and techniques, running small proofs-of-concept personally or with other teams to test viability before recommending broader investment
• Champion a culture of experimentation and responsible AI adoption across onshore and offshore teams
• Recommend new AI tools, platforms, or vendors for adoption based on innovation scouting and pilot results
• Governance
• Support the development of AI governance policies, including responsible use, data privacy, and risk management practices for AI initiatives
• Ensure AI initiatives align with broader data governance and compliance requirements
• Cross-Functional & Stakeholder Engagement
• Act as the primary point of contact for business stakeholders proposing or requesting AI-driven solutions
• Present AI strategy, roadmap updates, innovation findings, and business impact to senior leadership
• Build stakeholder buy-in and change management support for AI-driven process changes
• Identify and communicate risks, dependencies, or resourcing constraints affecting the AI roadmap

Requirements

• At least 4-5 years of total professional experience in technology, data, AI/ML, or related strategic/product roles
• Demonstrated experience defining and driving AI or emerging-technology strategy from concept to delivery, ideally in a cross-functional or matrixed environment
• Hands-on experience independently building training programs, courses, or workshops (e.g., Google Classroom, LMS platforms, or similar), without relying on a dedicated build/dev team
• Experience working with or evaluating AI/LLM technologies (e.g., prompt engineering, RAG systems, AI agents/automation) — hands-on technical background not required, but strong technical fluency is
• Experience partnering with engineering, data, or BI teams to scope and deliver technical initiatives is strongly preferred
• Experience designing and personally facilitating enablement programs (training, hackathons, champions networks) is required
• Prior experience in a BPO, EoR, or similar remote-team/outsourcing environment is a plus

About Penbrothers

Penbrothers is an HR & remote talent management partner and one of the fastest-growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.

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