AI/ML Engineer

About the role

An employer-benefits site's AI assistant dropped from 93 percent to 61 percent accuracy after new plan PDFs were loaded. The hire reloads the documents and reruns a 150-question test on a copy of the site.

What you'll do

• Reload the new plan PDFs into the benefits chatbot.
• Run the 150-question test and get accuracy back toward last year's 93 percent.
• Work only on the test copy, not the live site.
• Fix answers that quote last year's deductibles or swap in-network and out-of-network figures.

Requirements

• Ability to repair a retrieval chatbot that answers from insurance PDFs.
• Comfort working against a fixed open-enrollment deadline.
• Use of the provided test copy rather than the live site.

About Employee benefits website

A website that helps employers manage employee benefits. About 40 employers and 3,000 employees use it to pick health plans.

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