AI Systems & Automation Specialist
About the role
We're looking for an AI Automation Specialist to streamline and automate business processes across an eCommerce environment. In this role, you'll design, build, and maintain AI-powered workflows that reduce manual tasks, improve operational efficiency, and enhance customer experience. You'll leverage tools such as Claude, Make, Zapier, APIs, and Shopify integrations to create scalable automations while collaborating closely with stakeholders to identify new opportunities for process improvement.
What you'll do
- Design, build, and maintain AI-powered automation workflows using tools such as Claude, Make, Zapier, and APIs.
- Automate repetitive business processes across customer service, operations, and eCommerce platforms.
- Integrate business systems including Shopify, CRM platforms, and other third-party applications.
- Develop workflows that intelligently route tasks, escalate complex cases, and maintain accurate system records.
- Monitor automation performance, troubleshoot issues, and continuously optimize workflows.
- Identify opportunities to improve efficiency through AI and automation.
- Document automation processes, system architecture, and best practices.
- Work closely with business stakeholders to gather requirements and translate them into practical automation solutions.
- Stay up to date with emerging AI tools and automation technologies and recommend improvements where appropriate.
Requirements
- Previous experience designing and implementing AI or workflow automation solutions.
- Strong understanding of automation platforms such as Make (Integromat), Zapier, n8n, or similar tools.
- Hands-on experience using AI tools such as Claude, ChatGPT, or comparable large language models within business workflows.
- Experience integrating APIs and connecting multiple business systems.
- Familiarity with Shopify, CRM platforms, and eCommerce operations is highly desirable.
- Strong analytical and problem-solving skills with the ability to identify automation opportunities.
- Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical stakeholders.
- Experience with programming or scripting (e.g., JavaScript, Python, or similar) is an advantage but not required.
- Highly organized, proactive, and able to manage multiple automation projects independently.
- A systems-thinking mindset with a passion for improving business processes through AI and automation.
About Hunt St
At Hunt St, we help Australian companies hire top remote talent in the Philippines. For this role, you will be formally employed through an Employer of Record (EOR) arrangement. We are not an outsourcing agency. All of our roles are 100% remote, so you’ll be able to work from home.
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