Principal AI Solutions Architect
About the role
This onsite Pasig role leads enterprise Copilot Studio agents from design through production in Microsoft Teams and Microsoft 365. The architect owns retrieval-augmented agent design, client discovery, and governed deployment across Power Platform and Azure AI.
What you'll do
- Serve as product lead and architect for enterprise Copilot Studio agents, translate business needs into agent designs, own the roadmap, and guide agents from prototype through production rollout in Microsoft Teams and Microsoft 365.
- Design complete AI solutions across Copilot Studio, Azure AI services, Power Platform, and enterprise systems, and document architectural decisions, dependencies, and risks.
- Design grounded, retrieval-augmented agent architectures on structured knowledge sources, including specialized sub-agents, actions, connectors, and enterprise integrations.
- Lead client discovery and write proposals that set out scope, approach, assumptions, and expected outcomes.
- Scope proofs of concept and pilots, build effort estimates and delivery plans, and take solutions from discovery through implementation.
- Guide other developers, set technical standards and review practices, and run governed DEV/QA/PROD deployment with managed solutions and application lifecycle management.
- Define Power Platform and Copilot Studio governance, environment strategy, data loss prevention, and security standards, and a pathway across SharePoint agents, Microsoft 365 Copilot, Copilot Studio, Azure AI, and Fabric Data Agents.
Requirements
- Seven to ten or more years of hands-on software development, architecture, integration, or enterprise development. This is a builder role.
- At least two to three years building AI agents, copilots, chatbots, or related AI solutions, ideally with Microsoft Copilot Studio or Power Virtual Agents. Fewer total years can still qualify with strong demonstrable agent work.
- Advanced, daily use of AI in development, architecture, documentation, estimation, and problem-solving, with concrete examples.
- Proven ability to design and run agentic workflows, as shown in a timed pre-screening assessment.
- Hands-on experience with Microsoft Copilot Studio, Azure AI services such as Azure OpenAI, Azure AI Search, and Azure AI Foundry, plus Power Platform, SharePoint, and Microsoft 365.
- Solid understanding of grounded AI, retrieval-augmented generation, agent orchestration, knowledge-source design, and data modeling.
- Experience with application lifecycle management, managed solutions, environment strategy, platform governance, and client-facing discovery.
About iSupport Worldwide
iSupport Worldwide hires in Pasig for enterprise Microsoft Copilot Studio, Azure AI, and Power Platform delivery.
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