Quality Assurance Specialist – HITL & AI Call Quality

About the role

Cebu HITL QA seat at MicroSourcing. Score and review AI call quality as a human-in-the-loop evaluator.

What you'll do

• Review AI-handled calls as a human-in-the-loop QA specialist
• Score call quality and flag model or process failures
• Feed structured feedback into the AI quality loop

Requirements

• Strong English for call-quality review
• Able to work on site in Cebu
• Attention to detail for HITL evaluation

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