Care Plan Specialist (US Hours)
About the role
A fast-growing US healthcare provider specializing in personalized treatment for patients with chronic headaches and migraines is looking for a Care Plan Specialist to manage patient care plans and guide patients through their treatment journey. The team blends clinical expertise with a patient-first approach, delivering compassionate, specialized, and ongoing care designed to improve quality of life. Care is high-touch and continuous, with every patient supported across the full arc of their treatment. Day-to-day, the Care Plan Specialist conducts patient intake, transcribes physician diagnoses and treatment plans, builds and maintains personalized care plans, runs post-appointment follow-ups, and coordinates insurance, prior authorizations, and billing inquiries. Success means accurate, compliant, and up-to-date documentation alongside a seamless, supportive experience for every patient.
What you'll do
Requirements
- 2–3 years of experience in patient navigation, healthcare coordination, or medical records management
- Working knowledge of medical terminology, diagnoses, and treatment plan documentation
- Medical transcription experience — accurately documenting physician explanations, diagnoses, and treatment plans
- Experience building and maintaining personalized patient care plans and medical records in line with healthcare compliance regulations
- Experience handling insurance documentation, prior authorizations, and billing/claims inquiries
- Proficiency with Google Workspace (Docs, Sheets, Drive), Slack, and Zoom
- C1+ English (CEFR) for direct patient communication and coordination with US-based medical and administrative teams
About Pearl Talent
Pearl Talent is a talent placement company that recruits remote workers, trains them to work effectively with AI tools, and places them as managed contractors with client companies — across roles ranging from client-facing positions to software engineers and executive assistants. The company is roughly 50 people managing a few hundred placed contractors, growing into new verticals, with clients spanning venture-backed tech and healthcare sectors. They emphasize community-building (events, culture) alongside the placement business itself.
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