Email Marketing & Creative Designer (Klaviyo)

About the role

Our client is looking for a creative, organized, and detail-oriented Email Marketing & Creative Designer (Klaviyo) to support their email marketing and digital design. This is a hybrid role with a clear priority on designing, building, and quality-checking email campaigns in Klaviyo. The successful candidate will also create supporting marketing assets and provide light administration connected to campaigns, content, and customer communications.

What you'll do

• Email Marketing and Design (Primary Focus: 70%)
• Design, build, and format email campaigns, newsletters, and promotions in Klaviyo
• Create polished, on-brand layouts, graphics, banners, and calls to action from campaign briefs
• Maintain and improve reusable branded email templates and content blocks
• Check copy, links, images, spacing, and formatting before campaigns are approved or scheduled
• Optimize emails for mobile responsiveness, readability, and visual hierarchy
• Support basic audience segmentation, campaign setup, and scheduling under direction
• Help maintain campaign calendars and organize approvals, revisions, and final assets
• Digital Creative and Marketing Support (20%)
• Create social media graphics, promotional banners, simple advertisements, and other digital collateral
• Resize and adapt creative for different platforms while maintaining brand consistency
• Organize design files, templates, brand assets, and campaign materials
• Make timely revisions based on feedback and prepare final files for use
• Light Marketing Administration (10%)
• Monitor designated marketing or campaign inboxes and flag items requiring attention
• Respond to routine marketing enquiries using approved information or templates
• Track follow-ups, update simple records, and keep campaign-related files organized

Requirements

• At least 2 years of relevant graphic design, email marketing, or digital marketing experience
• Hands-on Klaviyo experience, including building and formatting email campaigns
• Strong skills in Canva and/or Adobe Creative Suite; Figma experience is also valuable
• A portfolio showing email design and relevant digital creative work
• Strong understanding of typography, layout, color, brand consistency, and mobile-friendly email design
• Excellent written English, close attention to detail, and confidence checking campaign content
• Ability to manage priorities, meet deadlines, communicate clearly, and work independently in a remote environment
• Reliable computer, internet connection, and availability to overlap with agreed Australian business hours

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