AI Operations Specialist
About the role
[LANE C — Gate 1 human review needed. HumanSignal runs AI data annotation operations; this role manages those workflows. AI is central to what HumanSignal does, but the role itself (ops management) exists in many non-AI contexts. Role is explicitly based in Manila, PH (or Mexico City).] HumanSignal is hiring an Operations Specialist to manage and coordinate AI data annotation project workflows from the Manila, Philippines or Mexico City, Mexico office. You’ll oversee day-to-day delivery across annotation and data collection projects, ensuring quality, timeline, and contributor coordination on the Label Studio platform.
What you'll do
- Coordinate end-to-end delivery of AI data annotation and collection projects on Label Studio
- Manage contributor workflows, QA processes, and project handoffs for enterprise clients
- Monitor project health, flag blockers, and escalate risks to account and program managers
- Collaborate with data science and product teams to translate project requirements into operational plans
- Support continuous improvement of annotation workflow processes and tooling
Requirements
- 2-4 years of operations, project coordination, or program management experience
- Experience in a data services, BPO, or technology operations environment is a strong plus
- Strong organizational and communication skills for managing complex, multi-stakeholder workflows
- Comfortable working with data platforms and project management tooling
- Based in Manila, Philippines or Mexico City, Mexico
About HumanSignal
HumanSignal builds Label Studio, the leading open-source data labeling platform used by AI teams worldwide to create training data for machine learning models.
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