Project Coordinator
About the role
A growing company distributing architectural concealed frame doors, pocket sliding doors, and other specialist doors for high-end residential and commercial properties. We are seeking a motivated and detail-oriented Project Manager / Project Coordinator to support our small-to-medium internal door installation projects. The successful candidate will play a key role in reviewing drawings, understanding project requirements, communicating with architects, contractors and suppliers, and managing information within our CRM system.
What you'll do
- Receive project handover from our Estimating team.
- Taking on a lead from Sales or Estimating to provide technical help prior to quote
- Coordinate small to medium internal door and frame supply projects, place orders and liaise with suppliers.
- Read, interpret, and understand technical drawings and project specifications.
- Study product specifications and make informed recommendations to architects, contractors, and internal teams.
- Log project details, updates, and communications accurately into the CRM system.
- Handle inbound and outbound telephone calls professionally.
- Communicate with customers and suppliers by email and telephone.
- Provide clear, accurate answers to technical questions.
- Liaise with suppliers, installers, and project stakeholders to ensure smooth project progression.
- Maintain detailed, organised records and follow processes with high attention to detail.
Requirements
- Excellent English communication skills (spoken and written).
- Strong customer service orientation
- Ability to interpret drawings, plans, and technical documents.
- Interest in the development and use of AI tools
- Basic understanding of internal construction, carpentry, or door-fitting (or willingness to learn).
- Fast learner with the ability to absorb technical product details.
- High attention to detail and accuracy.
- Strong organisational and multitasking abilities.
- Confident telephone manner.
- Reliable internet connection and suitable home or office setup.
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