Remote Billing & Collections Specialist for a Commercial Laundry Company
About the role
Day-to-day, you'll audit delivery slips against production data, correct discrepancies directly in Business Central, batch-bill customers on weekly, semi-monthly, and monthly cycles, and keep sales price lists current across hundreds of customer accounts. You'll run daily revenue variance reports and investigate anomalies — a missing delivery, a mispriced item, a data gap — before they become invoicing errors. Success means 100% of billing completed on deadline each month, zero invoicing errors from pricing or assignment mistakes, and revenue anomalies caught and resolved within 24 hours. Structured onboarding is documented with step-by-step guides and training videos, and the role has a proven growth path into cash receipts posting, bank reconciliations, and sales analysis.
What you'll do
- Collect and audit daily delivery slips against production records, catching quantity errors, miscoded items, and wrong customer assignments
- Unpost, edit, and repost delivery slips in Business Central to resolve discrepancies, and batch-bill customers on weekly, semi-monthly, and monthly cycles
- Update sales price lists and correct outdated pricing before month-end billing runs, completing all billing by the monthly deadline across 56 locations
- Run daily revenue comparison reports to identify variances, and investigate missing deliveries or data gaps
- Navigate a highly customized Business Central environment, maintaining accurate linkages between item codes, customer cards, and pricing to prevent invoicing errors
- Analyze data independently to resolve billing questions, escalating with full context when needed
- Contact customers, approvers, and caterers to resolve invoice disputes, and coordinate with facility teams and finance leadership via Microsoft Teams and email
Requirements
- Hands-on Microsoft Business Central experience, including posting/unposting workflows, customer cards, item codes, service items, and sales price list management
- 4–7 years in accounting/finance with 2–3+ years owning end-to-end AR/billing: invoice generation, billing validation, and revenue reconciliation
- Advanced Excel proficiency: pivot tables, VLOOKUP/XLOOKUP, trend analysis, and report building
- Multi-entity or multi-location B2B billing experience, including consolidated or summary billing across 20+ customer accounts
- Demonstrated revenue variance analysis or billing discrepancy investigation with measurable outcomes on CV
- C1+ English (CEFR) for daily communication with a US-based CFO, facility teams, and external customers
- Ability to work full US Pacific Time hours with reliable power and internet backup
About Pearl Talent
Pearl Talent is a talent placement company that recruits remote workers, trains them to work effectively with AI tools, and places them as managed contractors with client companies — across roles ranging from client-facing positions to software engineers and executive assistants. The company is roughly 50 people managing a few hundred placed contractors, growing into new verticals, with clients spanning venture-backed tech and healthcare sectors. They emphasize community-building (events, culture) alongside the placement business itself.
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